Andrew
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Activity overview
Latest activity by Andrew-
Andrew created an article,
How to switch display units of measurement
QUESTION:How do you switch the temperature from F to CHow do you switch the pressure from PSI to KPA CATEGORY:Operation RELATED MODELS:All E, EK, EA, EKA, EZ, EZ10K ...
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Andrew created an article,
Troubleshooting a leak
ERROR MESSAGE/ISSUE/SYMPTOMS:Unit is leaking steam or waterREALTED MODELS:All E, EK, EA, EKA, EZ, EZ10K ModelsWHO CAN SOLVE: End user & Sales Rep- LimitedTechnicianCAUSE(S):Door is not fully close...
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Andrew created an article,
Low Pressure
ERROR MESSAGE/ISSUE/SYMPTOMS:Low Pressure- this message occurs if the unit drops 4psi below the set sterilization pressure during the sterilization cycleREALTED MODELS:All E, EK, EA, EKA, EZ, EZ10...
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Andrew created an article,
Low Heat Fail
ERROR MESSAGE/ISSUE/SYMPTOMS:Low Heat- this message occurs if the temperature does not reach the sterilization temperature set point after running for 50 minutes. REALTED MODELS:All E, EK, EA, EKA...
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Andrew created an article,
High Temperature Fail
ERROR MESSAGE/ISSUE/SYMPTOMS:High Temperature- message is displayed if the temperature reading reaches 9°F above the set sterilization point. This message will only occur if the unit is reaching t...
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Andrew created an article,
High Pressure Fail
ERROR MESSAGE/ISSUE/SYMPTOMS:High Pressure Fail- This issue occurs if the pressure reading reaches above the maximum allowed pressure parameter during a cycle (10 PSI above the sterilization press...
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Andrew created an article,
Door Unlock Fail
ERROR MESSAGE/ISSUE/SYMPTOMS:Door Unlock- this message occurs if the door opens during a cycle or if the door switch becomes open during a cycle.REALTED MODELS:All E, EK, EA, EKA, EZ, EZ10K Models...
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Andrew created an article,
Add Water Fail
ERROR MESSAGE/ISSUE/SYMPTOMS:Add Water message- unit cannot start a cycle due to insufficient water inside the water reservoirREALTED MODELS:All E, EA, EKA, EZ, EZ, EZ10K ModelsWHO CAN SOLVE: End ...
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Andrew created an article,
T-Top Pressure Time Error due to Faulty Water Pump
ERROR MESSAGE/ISSUE/SYMPTOMS:High Pressure Time ErrorREALTED MODELS:T-Top 10, T Top 11WHO CAN SOLVE: TechnicianCAUSE(S):Water Pump FaultyLEVEL OF TROUBLESHOOTING:If the unit works ok on the first ...
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Andrew created an article,
Why it’s important to replace Air Filter?
QUESTION: Why it’s important to replace Air Filter? CATEGORY: Maintenance RELATED MODELS: T-Edge, T-Top WHO CAN SOLVE: Anyone who is in front of the u...